Here are all the steps needed to signup for a developer account on the Voicegain Platform. Once you have the account you can access the Web Console and you can find all the info on how to use the Web Console and the APIs on our Zendesk Knowledge Base .

1. Start at console.voicegain.ai/signup  

2. Enter your name and email. If you wish you can check the Terms of Service and/or Privacy Policy.

3. On the next page let us know how you learned about Voicegain, how you wan to use Voicegain, and accept Terms of Service.

5. After you click Next, Voicegain will send you an email with the link to the next step. If you do not get the email, please check a Junk Mail folder, and if it is not there, please follow instruction on the page shown below.

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6. Once you get the email, click on the Set Password button.

7. You will be directed to a web page where you can set your Voicegain password.

8. After you click (Re)set Password you will be directed to the login page where you can enter your login credentials.

9. On the next page click the right arrow icon next to "Cloud Web Console"

10. This will take you to the home page of the Voicegain Web Console. You can follow the mini tutorial that is available on the home page.

11. Help articles are available under the question mark (?) menu. There also you will find our helpdesk support link. Note, some of the support articles are available only to logged in users while others are public.

In this post we show in three steps what is needed to run your first transcription using Voicegain API.

We assume that you already signed up for Voicegain account and logged into the portal.

Step 1: Create new Context

Main reason to create new Context is to establish new authentication realm. Access to each Context can be separately controlled, so it is easy to disable access to certain Context without affecting other Contexts.

Contexts are also used for specifying default ASR settings.

You can create a new Context from the Context Dash

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Step 2: Generate Authentication token

Voicegain APIs use JWT (JSON Web Tokens) to identify and authenticate the account making the request. In order to make API requests you need to generate a JWT which can easily be done from the portal.

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Step 3: Run the curl command

Below is the complete input and output from curl command that submits a Web API request to Voicegain Synchronous Speech-to-Text API https://api.voicegain.ai/v1/asr/transcribe

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In this case, the audio to be transcribed was retrieved from a URL. Audio can alternatively also be submitted in-line (within request).

Note that synchronous transcription has audio length limit of 60 seconds. Longer audio requires use of asynchronous transcription API.

For asynchronous transcription requests it is possible to stream the audio, e.g. via websocket. You can see some of Voicegain API documentation at: https://www.voicegain.ai/api

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