Products

AI Voice Agent Platform

Build LLM-powered AI Voice Agents

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MRCP ASR

ASR for VoiceXML IVR Platforms

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Developers

APIs, SDKs, Docs & Pricing

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By Industry

Healthcare Payers

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System health & uptime

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Voice AI for CX
Under Your Control

Casey, a pre-built Voice AI Suite for healthcare payers. Or the Voicegain Platform to build your own Voice AI. Deploy in our cloud, your VPC, or fully on-prem.

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Trusted by HEALTH PLANS, TPAS, AND PRODUCT TEAMS building amazing voice AI products

Products

A ready Voice AI Suite. Or the platform to build your own.

PRE-BUILT VOICE AI SUITE for Healthcare Payers

Casey

Automate Inbound and Outbound Member & Provider Calls. Augment your human agents with AI on every call. Analyze 100% of your calls for Sentiment & Compliance. Built for Health plans, TPAs, UM/CM providers, and PBMs.

Runs in Voicegain's HIPAA-compliant cloud — live in weeks. VPC deployment available for enterprise payers.

Best for: Payer COOs & VP Operations who want business outcomes, not a long build.

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BUILD your own CONVERSATIONAL IVR

AI Voice Agent Platform

Build your own AI Voice Agent. Voicegain provides the telephony stack (SIP Integration) and Voice AI models (STT, TTS, Semantic VAD). Ship a production voice agent in weeks, not months.

Build your Voice Agent on our Web Console. Select STT models ,& TTS Voices. Route Calls using SIP or PSTN.

Best for: CIOs, CTOs & Product Teams building Ai Voice Agents and Conversational IVRs
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Home HEALTHCARE AMBIENT LISTENING

Clara

Ambient Listening, Transcription and medical Scribe for home-based assessments and telehealth applications.

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GRAMMAR ASR FOR ON-PREM IVR PLATFORMS

MRCP ASR

Replace Nuance or legacy on-prem ASR with proprietary models that deploy in your datacenter.

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APIs & SDKs

Developers

Streaming STT, telephony, analytics. MRCP, Whisper. $50 free credit.

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Why Voicegain

The only Voice AI you can deploy on your own terms.

Every other voice AI vendor decides where your voice AI runs. Voicegain gives you a ladder: Start in our HIPAA-compliant Cloud, Move to your VPC, or go fully on-prem — same product, same APIs, at every rung.

Voicegain Cloud

HIPAA-compliant, SOC 2-certified multi-tenant SaaS. Where Casey runs for mid-market health plans and TPAs, and the fastest start for Platform builders.

QUICK TO START

Your private cloud

Deploy in your AWS, Azure, or GCP VPC. Same APIs, same UIs — your network, your encryption keys.

FOR ENTERPRISE HEALTHCARE PAYERS

On-premises

Bare-metal Kubernetes or fully air-gapped. Your datacenter, your hardware, no internet egress. Perfect for regulated industries.

For Regulated Industries
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Solutions

Built for the operations where voice cannot go down.

Featured solution

Healthcare Payers

Casey is pre-built for health plans, TPAs, UM/CM providers, and PBMs dealing with HIPAA, prior auth, and member services at scale.

  • ✓Health plans · Member services at scale
  • ✓TPAs · Claims + benefits for self-funded plans
  • ✓UM/CM · Prior auth + concurrent review
  • ✓PBMs · Formulary + Rx authorization
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Security focused solution

Regulated Enterprises

Financial services, government, legal — any organization where voice AI must be VPC, air-gapped, or on-prem to pass IT and security review.

  • ✓Financial services
  • ✓Government & public sector
  • ✓Insurance & legal
  • ✓Utilities & critical infrastructure
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Featured solution

Contact Centers

Voice AI for contact centers that need to augment live agents, self-serve IVRs at scale, or white-label Casey for healthcare clients.

  • ✓BPO: Multi-vertical automated IVR agent hybrid
  • ✓Enterprise CC: Augment live agents with AI copilot
  • ✓Voice analytics: Post-call QA and 100% call audit
  • ✓Any telephony: Twilio, Genesys, Five9, SIP trunk
Learn more →
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Trust & compliance

Certifications to pass your Info-Sec Review

HIPAA

Full compliance with healthcare regulations.

SOC 2 Type 2

Audit complete on all 5 criteria of SOC 2.

PCI DSS

Complies with Level-2 v4.0 PCI guidelines.

E2E-Encryption

Secure solutions from call start to finish.

Customer stories

In their words.

"Our call center agents are the first point of contact for some of the most vulnerable Medicaid populations. Realtime guidance from Voicegain Casey means faster, more accurate answers for our most vulnerable members."

Sean Schreiber
EVP, Chief Innovation & Strategy Officer
Alliance Health Plan

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Routine provider calls were overwhelming our call center staff. We launched Voicegain Casey and today we automate 40% of our Claims ane Eligibility calls. This has freed up our Agents to truly engage with Members and increase our NPS.

Kirti Mutatkar
CEO
UnitedAg

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Voice AI under
Your Control

Talk to usTry Voicegain →